R Our Return and Refund Policy forms part of and must be read in conjunction with, website Terms and Conditions. We reserve the right to change this Return and Refund Policy at any time.  RETURN POLICY Due to COVID, refunds only apply to unopened packages. Please be certain to provide your correct size, correct color selection, and item. We will only send items according to the said selections, and we will not be responsible for a selection requested in error. The Customer can request for return within 14 days after delivery, we will ask the customer to send the product back to our factory (full address will be provided to the customer via email). In this case, the customer shall be held responsible for all the shipping fees. After the prescribed days of delivery of the product, we shall be not liable to accept a return from the Customers. In case, our customer support team accepts the return of your product. The customer shall be held responsible for all the shipping fees.  The customer must ensure to return the unopened item with its original packaging and all accessories in the same condition as received. Be sure to provide the tracking number as soon as you ship your return.  All customers must contact Teeswithtanza.com for approval before sending or returning any item to us.  Teeswithtanza.com will not be responsible for the returned item without prior notification to Teeswithtanza.com.  To ensure that your Return is valid and eligible for a refund: Always process a return following our Return procedure Note: Teeswithtanza.com reserves the right to any changes to the return and refund policy. Any changes will be updated on our website. Any sale or promotional items that are sold are non-refundable and non-returnable.  METHODS OF PAYMENT AND REFUND For your Security, refunds will only be transferred back to the Original Mode of Payment you used when placing your order.  REFUND CYCLE: The complete refund process normally takes about 15-30 working days from the date of confirmation of refund.